Refacing VR — CRM & Project Estimates in Quebec
A business application supporting custom pavilion enquiries, from initial requirements to preparation of a quote.
The business need
Present park homes and accessory dwelling units (ADUs), then guide prospective customers through describing their project. The journey aims to structure the information needed for an estimate and prepare the associated sales documents.
The presented journey
- Contact and project information collected through a six-step form.
- Selection of a park home or ADU model, with size and options.
- A price estimate based on the configuration.
- An announced PDF preliminary agreement with project details, milestones and schedule.
What this project illustrates
- A digital journey designed around a specific business activity.
- Structured sales enquiries and project information.
- A connection between the customer interface, estimates and sales documents.
A specialized solution
This project illustrates our approach to digital transformation: start with a concrete business process and translate it into a tailored application. It complements our own products, Epizo and Epizo Studio.
This presentation covers the public journey. The internal CRM requires authorized access; no customer data or administrative views are exposed here.